Last updated: April 21, 2026

Master Spas West (“we,” “us,” or “our”) operates this website and is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information we collect

We may collect the following personal information when you interact with our website:

• Contact information — your name and email address when you sign up for our newsletter or contact us.
• Usage data — pages visited, time spent on pages, and how you navigated to our site, collected automatically via Google Analytics.
• Advertising data — browsing behavior used to deliver relevant ads, collected via Facebook Pixel.

2. How we use your information

We use the information we collect to:

• Send you newsletters and marketing emails you have opted into
• Respond to inquiries and provide customer support
• Analyze website traffic and improve our website (Google Analytics)
• Show you relevant advertisements on Facebook and other platforms (Facebook Pixel)

3. Email marketing

We use MailPoet to manage our newsletter. By subscribing, you consent to receive periodic emails from Master Spas West. You can unsubscribe at any time by clicking the “Unsubscribe” link in any email we send, or by contacting us directly at in**@************st.com.

4. Cookies and tracking

Our website uses cookies and similar tracking technologies:

• Google Analytics — tracks website usage anonymously. You can opt out via Google’s opt-out tool.
• Facebook Pixel — tracks visits to show relevant ads. You can manage your ad preferences at facebook.com/adpreferences.

5. Sharing your information

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We may share data with trusted third-party service providers (such as MailPoet, Google, and Meta/Facebook) solely to operate our website and communications. These providers are bound by their own privacy policies. 
Your information will be completely removed from our possession, deleted or if printed; shredded Thirty days from the date you filled out the form on our contact us page. After that thirty day period, we will not have any of your information to provide you with if you contact us about it.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

6. Data retention

We retain your email address and name for as long as you remain subscribed to our newsletter. You may request deletion of your data at any time.

7. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing emails at any time
• Request that we stop processing your data

To exercise any of these rights, contact us at in**@************st.com.

8. Children’s privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact us

If you have any questions about this Privacy Policy, please contact us at:

Master Spas West
in**@************st.com